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Scanning front and back of a document to one page using HP C4780 in Windows 11
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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
MzMc
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06-30-202302:40 PM
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Product: HP C4780
Operating System: Microsoft Windows 11
This was not a problem before I updated to Windows 11. There is no option to 'continue scan' which had allowed you to scan/copy a 2 page document to 1 page. Any ideas??
Solved!Go to Solution.
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Category:
- Scan Issue
I have the same question
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Dragon-Fur
45,120 14,899 4,071 821
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07-01-202312:01 PM
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@MzMc
Welcome to the HP Community --
Old driver is Gone
We see occasional questions about printers for which full driver software installation packages are no longer listed for current (or older)versions of Windows.
The full driver printer software for this printer is no longer listed as available from HP.
When available for the printer and a supported version of Windows, install the Windows built-in print drivers.
What else?
Single Version Jump
Sometimes the leap from "Windows 10" to "Windows 11" means even the Windows Built-in print driver is no longer available.
In this case - for this printer - the change to Windows 11 does (still) appear to support installing the Windows Built-in driver to provide basic print function as it did in the previous Windows version.
Reference
Operating System = Windows / Windows 11
Software and drivers for HP Photosmart C4780 All-in-One Printer
===================================================
When installed, the Windows print driver provides basic print function.
In general, it follows, that if the built-in driver is installed, the apps that use that driver would also function as they did previously.
Reference here:
HP Printers - Installing and Using the Windows Built-in Print Driver
Scan? See Section FAQ > How do I use the printer functions with the built-in driver?
Scan your documents and photos:
Complete your scan jobs with a Windows app that works with the built-in driver.
Examples
Windows Fax and Scan: In Windows, search for and open Windows Fax and Scan. Click New Scan, and then select your printer.
Windows Paint: In Windows, search for and open Paint. Click FileFrom scanner or camera.
Windows Scan app: In Windows, search for and open the Windows Scan app. If it is not listed, go to Windows Scan (in English) to install it.
Troubleshooting for installing the Built-in Print Driver
HP printers - Windows built-in driver fails to install
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) aCategory>Topic>Subtopic
NOTE: Content depends on device type and Operating System
Categories:Alerts, Access to thePrint and Scan Doctor(Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents,Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP Photosmart C4780 All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
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Tags (2)
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- hp c4780
- Microsoft Windows 11
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1 person found this reply helpful
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3 REPLIES 3
Dragon-Fur
45,120 14,899 4,071 822
Level 17
07-01-202312:01 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
@MzMc
Welcome to the HP Community --
Old driver is Gone
We see occasional questions about printers for which full driver software installation packages are no longer listed for current (or older)versions of Windows.
The full driver printer software for this printer is no longer listed as available from HP.
When available for the printer and a supported version of Windows, install the Windows built-in print drivers.
What else?
Single Version Jump
Sometimes the leap from "Windows 10" to "Windows 11" means even the Windows Built-in print driver is no longer available.
In this case - for this printer - the change to Windows 11 does (still) appear to support installing the Windows Built-in driver to provide basic print function as it did in the previous Windows version.
Reference
Operating System = Windows / Windows 11
Software and drivers for HP Photosmart C4780 All-in-One Printer
===================================================
When installed, the Windows print driver provides basic print function.
In general, it follows, that if the built-in driver is installed, the apps that use that driver would also function as they did previously.
Reference here:
HP Printers - Installing and Using the Windows Built-in Print Driver
Scan? See Section FAQ > How do I use the printer functions with the built-in driver?
Scan your documents and photos:
Complete your scan jobs with a Windows app that works with the built-in driver.
Examples
Windows Fax and Scan: In Windows, search for and open Windows Fax and Scan. Click New Scan, and then select your printer.
Windows Paint: In Windows, search for and open Paint. Click FileFrom scanner or camera.
Windows Scan app: In Windows, search for and open the Windows Scan app. If it is not listed, go to Windows Scan (in English) to install it.
Troubleshooting for installing the Built-in Print Driver
HP printers - Windows built-in driver fails to install
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) aCategory>Topic>Subtopic
NOTE: Content depends on device type and Operating System
Categories:Alerts, Access to thePrint and Scan Doctor(Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents,Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP Photosmart C4780 All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
Tags (2)
- Tags:
- hp c4780
- Microsoft Windows 11
View All (2)
1 person found this reply helpful
Was this reply helpful?YesNo
MzMc
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07-03-202304:00 PM
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Thanks Dragon-Fur, I'll give this a try.
Was this reply helpful?YesNo
Dragon-Fur
45,120 14,899 4,071 782
Level 17
07-03-202304:17 PM
HP Recommended
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@MzMc
You are welcome.
Hopefully it will work well enough that you can still use your trusty printer.
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
Was this reply helpful?YesNo
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